Service Manager - Camberley

Recruiter
House of Fraser
Location
Camberley, UK
Salary
Competitive
Posted
18 Jun 2019
Closes
27 Jun 2019
Ref
1160538450
Sector
Retail
Contract Type
Permanent
Hours
Full Time
House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future.

As a result we are now looking for a dynamic, commercially driven and service focused team.

If you want to be part of this and can deliver fantastic customer service in a fast paced store environment, apply today!

Job responsibilities.........
  • Identify commercial opportunities to achieve sales plan and KPIs
  • Lead, motivate and inspire the team to deliver high levels of customer service, merchandising and replenishment
  • Manage / drive and develop the team to take an active role in supporting the store both on the shop floor and within our stock processing areas
  • To recruit, train and develop team members in accordance with needs of role and for the future
  • To be commercial and compliant with all merchandising product placement and promotions in store
  • Ensure compliance with company policies and procedures and manage team accordingly.
  • Develop a one team approach with Brand Partners engaging them with the Brand and supporting the development of their business
  • Undertake all activities in relation to Duty Management

What we are looking for..........
  • Exceptional ability to Lead a sales and service focused team
  • Experience of achieving sales targets and KPIS
  • Excellent communication, planning and organisational skills
  • A track record of recruiting, developing and retaining team that deliver excellent customer service
  • Flexible to the needs of the business

What we will give you......
  • Up to 20% staff discount off the majority of our fabulous brands
  • Progression opportunities within our management structure

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