Apprentice IT technician

Ely, UK
19 Jun 2019
26 Jun 2019
Contract Type
Full Time
Brief overview of the role
An exciting opportunity to join an ever-evolving IT team in Cambridgeshire's largest Academy trust. Passion for IT? Possess the skills and qualities to grow as part of an exciting team within one of Cambridge Meridian Academies leading schools? Apply Now!
Apprenticeship summary:Working week -Monday - Friday, 8:00am - 4:30pm Including a 45 minute lunch breakTotal hours per week: 37.50
Weekly wage -£146.25
Vacancy description
Our role is to work in the IT Support team to assist the staff and students across the Academy Trust providing a professional, customer focused service and support.

Based on the front desk you will work with the IT helpdesk system to report issues, undertake general admin tasks. Covering a wide variety of IT areas from local and remote user issues, networking and cloud service queries.

Your role will be to work with the others in the team to support the staff and students in the everyday use of IT equipment.

Duties would include:
  • Providing 1st line support to customers
  • Solving projector and interactive whiteboard issues
  • Administrative support, including filing, word processing and reprographics work and data input
  • To liaise with students, families and staff on behalf of CMAT
  • Setting up new machines and swapping faulty laptops
  • Editing user accounts
  • To assist the arrangement of routine in-school activities such as staff school photographs, student induction and presentation evenings
  • Installing and configuring software
  • Installing computers in new IT suites
  • Configuring network devices
  • Responding to urgent IT issues around the site
  • Ensuring that systems and software are implemented in line with the Trust's IT policy

Please note: Do not contact the employer directly as this will result in your application being rejected.
Requirements and prospects
Desired skills
  • Good communication, both written and verbal
  • Problem solving techniques
  • Flexible and pro-active attitude towards work
Personal qualities
  • Technically minded
  • A problem solver
  • Able to work independently as well as within a team
  • They will need to have a firm grasp of the English language
Desired qualifications
A minimum of 5 GCSEs at grades C/4 and above (or equivalent) including maths, English and ICT.

Things to consider

This post is based in a school environment, therefore list 99 and enhanced CRB checks will need to be carried out before you will be able to start at work.

You must be able to support our policy on the welfare and safeguarding of children.

About the employer:

Since joining Cambridge Meridian Academies Trust in July 2016, Ely College has been an important part of a successful cluster of local academies with shared values, a track record of success, and a wide network of support and expertise. Ely College is organised into four 'Houses', each of which comprise of around 250 students, 12 tutor groups and 30 staff. Houses are responsible for monitoring and ensuring the welfare and progress of the students; each House has a distinct identity, but applies common structures and systems.

Siblings are assigned to the same House, but otherwise we work to balance the composition in terms of the backgrounds, interests and aptitudes of the students. Families become familiar over time with the House 'team' of staff, including the Senior Tutor and the non-teaching SSA (Student Support Assistant).Students benefit from the application of those values and our determined approach to ensuring that they reach their full potential.
Training to be provided
  • Infrastructure Technician apprenticeship standard
  • Functional skills in maths and English (if required)

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