Network Engineer

Hamilton Barnes Associates Limited
Biggleswade, UK
19 Jun 2019
27 Jun 2019
Contract Type
Full Time
Job Title

Sales and Technical Support Engineer


We are now working with an exciting and established manufacture who are actively seeking an IP Network Manager to join their growing team of experts based in Hatfield.

You will be reporting to the Sales and Technical Support Manager to help provide Pre and Post sale support.

  • Proactive provision of pre and post-sales technical product support for our clients full range of technology, including fibre transmission, unmanaged, semi-managed and managed Ethernet switches and wireless transmission equipment.
  • Create designs for the sales team and liaise closely with external customers to ensure that the proposed solutions meet requirements.
  • Assist the Sales Team and Customers in producing quality, well considered solution proposals and quotations.
  • Liaising with Technology partners - Ensuring relevant Spreadsheets and Quotation tools are updated appropriately.
  • Produce and maintain product related documentation - to include Installation manuals, Product datasheets, Specification Guides, A&E Specs and Presentations.
  • Ensure all technical support calls are logged, resolved and closed, liaising with the Sales and Technical Support Manager and Engineering team for assistance where required
  • Undertake product testing - customer problem investigations / special engineering configurations / pre-commissioning configuration and testing etc.

Previous Experience
  • Ethernet routing, switching and networking technologies and product configuration.
  • Familiarity with standard Ethernet protocols is required. E.g. OSI 7 Layer model; Ring healing protocols for redundant Network Ring topologies; VLAN's; PoE; IGMP; SNMP etc
  • Practical experience with networking products is expected - to include Layer 2 Media Converters and Switches and Layer 3 Switches and Routers.
  • Operational knowledge of Physical Security products, to include Analogue and IP CCTV, Access Control and Intrusion Panels and their integration and interfacing with Networks would be a distinct advantage.
  • Direct experience of technical support and fault-finding in Ethernet based systems is a mandatory requirement of this role.
  • Experience of and confidence in directly interfacing with Customers, Consultants and the Sales Team, from a Pre-Sales perspective, is an expected requirement.

  • Juniper/ Cisco Certifications desirable

  • £30,000-£40,000 Basic Salary Per Annum
  • Healthcare/ Life insurance

  • Biggleswade, Bedfordshire
  • Close to all public transport links

Similar jobs

Similar jobs