IT Support Engineer

Randstad Technologies
Sheffield, UK
06 Jun 2019
01 Jul 2019
Contract Type
Full Time
Are you an experienced support technician looking for more responsibility? Are you immediately available and able to get started within the next week?

I am recruiting for an IT Support Engineer to be based in Aston, this role is a 6 month contract. It will consist of 80% BAU and 20% project work, the projects include a Windows 10 migration and a large scale data migration. You will be expected to assist in these projects and support where neccesary. Being confident is essential and you must be comfortable dealing with issues and communicating with stakeholders.

Some of the core task are outlined below:

* Level 1 user support (workstations are based on Windows 7/10 and Office 2016)

* Escalate issues to the appropriate departments (2nd level support), Windows Admin, Network Admin, SAP support

* Maintenance of a ticket system which is also used to manage the IT devices (TOPdesk)

* Installing Win10 via PXE boot/ Installation of programs

* Set up user profiles

* Simple AD administration

* Administration of user and group affiliations

* Application maintenance on the servers

* Communication with the external service providers for development software, maintenance contracts

If you are looking to work within and international organization and make lasting relationships then please contact me on (phone number removed) or

Randstad Technologies Ltd is acting as an Employment Business in relation to this vacancy

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