Graduate Administrator

Candidate Source
Bath, UK
19 Jun 2019
27 Jun 2019
Contract Type
Full Time
A growing company is seeking a Graduate Administrator to join its team based in Bristol, initially on a 2-4-month contract. This will offer you a fantastic opportunity to develop your skills and experiences within the financial services industry for one of the UK's leading banks.

As a Graduate Administrator, you will:

- Check and complete complaint cases using available evidence and data.
- Investigate each case in full using regulatory guidelines.
- Manage your own workload of case files to ensure project and quality deadlines are met.
- Update and capture relevant information to the CRM system.
- Speak to customers to check and update information as required.
- Provide accurate advice and support to customers in a timely and professional manner.
- Follow company processes and procedures relating to Data Protection.
- Always adhere to the Financial Conduct Authority and GDPR guidelines.

To be a successful Graduate Administrator you will have the following skills and experience:

- Degree or equivalent from a UK University.
- Excellent communication skills, to include fluent English both written and verbal.
- Numerate, analytical with excellent IT systems orientation.
- Strong ability with Word and Excel.
- Extremely professional, well-presented and motivated with a strong work ethic.
- Flexible and dedicated with the desire to succeed at all costs.

You will also be required to attend an Interview and Assessment Centre and complete a Criminal Records Bureau check and clear Credit Check for this project. Please note you must be able to travel to Bristol for this Graduate Administrator role and be available for the duration of the project. Please note that full training is given by the client and you do not require previous experience.

In return, the Graduate Administrator will receive a salary of £90 per day (equivalent to £21,500 per annum).

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