2nd Line Infrastructure Engineer

Artis IT
Swansea, UK
19 Jun 2019
27 Jun 2019
Contract Type
Full Time
2nd Line Infrastructure Engineer required by market leading, award winning software house based in the heart of Swansea.

The successful 2nd Line Infrastructure Engineer will join an experienced Infrastructure Team who are responsible for:

*Building, maintaining and supporting technical infrastructure services for internal and SaaS hosted clients.
*Provision of infrastructure solutions to support technical software delivery and operations teams.
*Monitoring of all internal and production systems, ensuring stability, performance and capacity management, recommending improvements/efficiencies wherever necessary.

The core duties of the 2nd Line Infrastructure Engineer will include the following. (Previous experience of all is nice to have but by no means essential. Training will be provided where required).

*Desktop and laptop configuration & builds
*Troubleshooting desktop support issues (Software and Hardware) - Remote and onpremises
*Software installation and configuration
*Hardware maintenance
*Active Directory User, computer and group management
*Group Policy Management
*DHCP / DNS administration & troubleshooting
*Helpdesk management - Logging, assigning and resolving internal support incidents & service requests.
*VMware vSphere Administration
*Network cabling / patching
*Printer Support
*O365 administration
*AV Management
*Patch Management
*Backup Management

Desirable skills, however not essential:

*Telephony administration
*Mac OS

This fantastic role comes with a fantastic salary to £28,000 p/a, flexible working hours, 25 days holiday (Plus your birthday), 5% contributory pension, healthcare, cycle to work scheme, discounted gym membership, charity contribution in your name, fitness classes, childcare vouchers, free fruit and many more.

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