Senior Business Intelligence Analyst

Recruiter
C & D Recruitment
Location
Swindon, UK
Salary
Competitive
Posted
19 Jun 2019
Closes
27 Jun 2019
Ref
1161566613
Contract Type
Permanent
Hours
Full Time
Senior Business Intelligence Analyst

Salary: up to £30,000/annum

Hours: 8.15 - 17.15 Monday to Friday (1 hour Lunch break)

Location: Swindon

Permanent

Role context and purpose

Responsible for the monthly production of the company performance review, ensuring that key deadlines are met.

Collection, validation, analysis and presentation of performance information on our efficiency, market position and the services we provide.

Produce financial and market intelligence by querying data repositories and generating monthly reports.

Collection and analysis of data to assist in the business forecasting process, in particular trend analysis based on historical data, collection of market analysis statistics from sales and marketing and interrogation of the L&D CRM data for current and future orders.

Coach and support the Junior Business Intelligence Analyst.

Key Responsibilities:
  • Implement and maintain the methodology and processes throughout the business to communicate information of high value to support decision making demands;
  • Responsible for collecting and analysing numerical information for further presentation using diagrams, tables, charts, graphs, and reports;
  • Coordinate the production of the monthly performance review with the Business Intelligence Analyst and key areas of the business, ensuring that the monthly deadline is met.
  • Work closely with other teams and managers within the business to implement and report on key performance indicators.
  • Identify trends and create models to estimate future circumstances;
  • Provide high quality analytics to clearly deliver high quality CRM data, applying a consistent, co-ordinated approach to data management, analysis and application of data integrity techniques/tools;
  • Collate, report and analyse statistical information for management. Provide analysis of selected data segmentation on request from sales and marketing to segmentation on request from sales and marketing to support their campaigns;
  • Ensure that internal use of corporate/commercial personal data complies stringently with contractual terms & conditions: there are serious legal implications for breach of such contractual terms. Monitor compliance and refer potential issues to Line Manager for remedy;
  • Apply awareness of data protection implications when producing, maintaining and managing data lists, including detailed knowledge of all data licenses purchased, e.g. time limits for its use;
  • Maintain or update business intelligence tools, databases, dashboards, systems, or methods;
  • Identify and analyse industry or geographic trends with business strategy implications;
  • Create different methods/visuals to present business intelligence data dependant on audience;

Education:

Graduate with a degree in a STEM subject or equivalent

Experience:

Ideally demonstrate experience of the following:

• Data Modelling using data techniques, tools and applications

• CRM systems

• Reporting/administration of a database, ensuring data integrity

Skills:

• Advanced level user of Microsoft Office Suite, specifically, Excel and Access

• Advanced lever user of Power BI

• Good attention to detail and a high degree of accuracy

• Proactive at identifying problems with data and proposing solutions and improvements

• Ability to present results and findings to line management and staff

• Able to prioritise own time and workload, under minimum supervision and to tight deadlines

• Able to focus on internal customers, respond to their needs and obtain co-operation, especially to ensure they work within process

• Able to build credibility and trust and focus offerings on benefits to the business

Knowledge:

Good understanding of Data Protection legislation and implementing best practice concerning the handling of data

The C&D Group are acting as an employment agency in regards to this role

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