Senior IT Support Analyst

C & E Recruitment
Slough, UK
15 Jun 2019
27 Jun 2019
Contract Type
Full Time
Senior IT Support Analyst

Our client is a group of business including a luxury hotel

We are currently looking for a Senior IT Support Analyst. The role will be focused on supporting and improving the company infrastructure. This position would suit a strong generalist.

As Senior IT Support Analyst you will be supporting two UK based offices and three overseas offices (travel will be required)

Your primary duties a to install, configure & support IT infrastructure including servers and networking equipment (e.g. SAN, NAS, switches and peripherals) to ensure systems their available to end users.

You will be responsible for
  • Planning and undertaking scheduled maintenance & security upgrades\updates\patches
  • Manage Backups\DR via Symantec Backup Exec, Veeam and Symantec System Recovery,

    imaging software (eg Acronis, Ghost)
  • Troubleshoot, support & administer:
  • MS Windows Server 2008, 2012 & 2016
  • MS Exchange 2013
  • WSUS
  • MS o365
  • VMware
  • McAfee EPO and McAfee Endpoint security inc. encryption
  • Active Directory and Group Policy
  • Desktop PC's - MS Windows 7 and 10 and MAC OS
  • PC's, laptops and printers (local/remote)
  • MS Office 2010, 2013, 2016
  • Microsoft Remote Desktop Services (RDS) support
  • PABX & VoIP telephone system
  • VLAN's
  • VPN's
  • Hotel bespoke systems (PMS, ePOS, Concept)
  • MDM
  • voice/video communication systems inc OneDrive and S4B/Teams
  • DHCP, DNS, TCP/IP addressing/subnet for Android/iOS
  • wireless LAN troubleshooting
  • IT implementation/migration projects
  • Liaise with 3rd Party support companies/suppliers
  • Create & maintain documentation
  • Maintain the IT asset register and IT audit information

You will need to be available for call outs and on call duties. Travel may be involved to countries outside Europe such as Oman and/or Ghana. Some travel may be organised at late notice.

A great opportunity for the right candidate.

C&E Recruitment is a specialist hospitality recruitment agency.We have permanent positions available at all levels within the hospitality sector.Should this vacancy not match your skill set please feel free to apply, and we will get in touch should we have other suitable positions available. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions. All candidates must be able to demonstrate that they hold a relevant and valid work permit or visa to live and work in the UK.

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