eBusiness Coordinator

Rainford Berry Ltd
Slough, UK
15 Jun 2019
27 Jun 2019
Contract Type
Full Time
Our client, a market leading, construction specific software provider, requires an eBusiness Coordinator to join their eBusiness Team. Suitable applicants for the eBusiness Coordinator role, will have experience of customer service and administration, ideally within the construction industry. He or She will enjoy a largely telephone based role, with some face to face contact, that involves liaising with the company's clients and their suppliers and sub-contractors, in order to ensure that all our added successfully to the system.

The eBusiness Coordinator will play a crucial role in helping the company's project team implement the eBusiness software to their clients and in supporting it once it has been implemented. In return, the company offers a competitive salary and benefits package as well as a positive and progressive environment and the opportunity for career development.

Selected Duties within the eBusiness Coordinator role will include:
  • To be able to have concise dialogue to progress with our clients' suppliers and sub-contractors regarding project delivery
  • To assist the project team to follow up actions and support the suppliers with their onboarding
  • To be the first line of contact for vendors to register with the Supply Chain Manager portal or eInvoice process
  • To be able to understand the business processes, internally and externally
  • Work closely with the company's trading partner to ensure deadlines and completion of projects are to customer expectations
  • Work closely with the company's support team on resolving issues and escalating them to the appropriate resource

Required / Desired Skills and Experience of the eBusiness Coordinator
  • Experience in customer service and administration within the construction industry preferable
  • Excellent verbal and written English is required, as the eBusiness Coordinator will be communicating with corporate customers and suppliers
  • Accurate, efficient and analytical with the ability to prioritise tasks as needed
  • Knowledge and experience of Microsoft Office
  • Ability to maintain strong relationships with external clients and internal colleagues
  • Professional, confident and diplomatic when liaising with others
  • Exceptional telephone manner
  • Present a customer focused approach within the company
  • A full UK Driving Licence
  • Be able to demonstrate company values and behaviours
  • Construction Industry knowledge
  • Software knowledge / Basic IT Trouble Shooting skills

Location: Slough, Berkshire and UK Travel

Start: ASAP

Status: Permanent, Full Time

Salary: Competitive, Plus benefits.

Job Reference: IB190501

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