Junior Visualfiles Developer

Recruiter
Lester Aldridge LLP
Location
Bournemouth, UK
Salary
Competitive
Posted
17 Jun 2019
Closes
27 Jun 2019
Ref
1168028975
Contract Type
Permanent
Hours
Full Time
Leading Law Firm, Lester Aldridge wishes to recruit a Junior Visualfiles Developer for their busy IT team in the Bournemouth office.

JOB PURPOSE:
Working as of the existing development team, you will assist in the development, testing, and maintenance of the applications that supports the firm.
You will assist in the day-to-day support and administration of the firm's existing case management applications as well as working as part of a project team to develop new applications as the business requires.

MAIN DUTIES & RESPONSIBILITIES:
• Administer the firm's various Practice and Case Management Systems, (in particular Visualfiles), including account and permission administration.
• Maintaining the firm's existing applications, analysing user problems and delivering solutions.
• Log issues requiring escalation with the relevant supplier and manage them through to resolution.
• Develop reports as specified by the business, using the appropriate tools available.
• To ensure documentation is created and maintained for current systems and all system developments.
• Ensure that ITs' customers and external suppliers receive the highest levels of service.
• Proactively contribute ideas that will improve IT working practices and the solutions delivered to its' customers.
• Working with the IT Helpdesk to ensure rapid response to all problems, ideas, issues and queries raised.
• Maintaining and creating Word Templates.
• Provide occasional cover on the IT Service Desk resolving issues where possible or logging the call within the Service Desk System.
• Occasional travel between offices will be required.

SKILLS AND COMPETENCE:
Essential
• An understanding of software development and a keen desire to learn
• Good written and verbal communication skills.
• An aptitude for problem solving with a logical approach to troubleshooting.
• An accurate worker able to see tasks through to the end.
• Knowledge of Microsoft office products such as; Word, Excel, Outlook.

Desirable
• Self-motivating with a flexible approach.
• Experience with any software development systems, (HTML, CSS, Javascript, XML, Visual Basic, C#, etc.)
• Good customer service skills.

Please apply in confidence by sending your CV and covering letter to the Human Resources team.

Lester Aldridge is committed to being an equal opportunities employer.

STRICTLY NO AGENCIES PLEASE

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