Technical Product Consultant - Integration / Product Development

Recruiter
Tribus Consulting Ltd
Location
London, UK
Salary
Competitive
Posted
16 Jun 2019
Closes
27 Jun 2019
Ref
1178108598
Contract Type
Permanent
Hours
Full Time
My client is one of the Uk's leading technical consultancies .

Their enterprise software team has a requirement for a Technical Product Consultant .

The Solutions team at my client plays a pivotal role in defining the product strategy, supporting sales engagements and shaping delivery of software solutions. This relies on thought leadership and extensive communications with customer and internal stakeholders at all levels to thoroughly understand high-level requirements, articulate a clear vision and achieve buy-in.

Key internal touchpoints for the Solutions team are the Business Development team, Delivery team, Customer Care team and senior management.

The role of Technical Product Consultant, reporting to the Head of Solutions, is a specialist focussed on the non-functional aspects of my clients enterprise product and wider proposition, including technical platform and integration.

Key Responsibilities

Shape our Technical Roadmap

You will work closely with the Product Manager to align the product roadmap with the anticipated future needs of our customers, including:

Staying abreast of industry standards and third-party roadmaps

Drafting high-level requirements and defining business cases for our product to maintain technical compliance as operating systems and other third-party components evolve

Drafting high-level requirements and defining business cases for our product to achieve security standards in line with public sector conventions

Drafting high-level requirements and defining business cases to align our product with solution architecture and integration best practice (e.g. TOGAF, OpenAPI)

Support Business Development

You will work alongside our Business Development colleagues in sales engagement with new prospects and existing customers, understanding their non-functional requirements and conveying a clear technical vision, proportionate to their needs, for how to deliver on them. This typically involves:

Reading and drafting responses to requests for information and tender questions

Contributing to sales presentations and demonstrations

Workshops to explore requirements and potential technical solutions

Providing input on estimates

This aspect of the role requires very occasional travel.

Support Delivery

You will work alongside our Delivery colleagues to shape and consult on solution development and delivery of a project. Whether the customer is external or internal (product R&D), this typically involves:

Active participation in project mobilisation

Engaging with customers in workshops and other meetings to elaborate their high-level requirements during a discovery phase

Defining, documenting and achieving buy-in for a high-level solution architecture

Note that the role is focused on shaping the delivery rather than the day-to-day implementation.

This aspect of the role requires occasional travel.

Support Customer Care

You may occasionally be asked by our Customer Care team to provide input on BAU support of existing customers, for example, to advise on problem resolution or our position with respect to technical roadmap.

Key Attributes & Skills

Your ability to communicate externally and internally at all levels, confidently and with authority is the most critical factor to your success in this role.

Familiarity with the following, not necessarily in-depth expertise, is highly beneficial:

Database technologies (particularly MultiValue and MSSQL)

Enterprise architectures (particularly TOGAF standards)

Systems integration standards (particularly OpenAPI RESTful services, SOAP and XML/CSV file exchange)

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