French Speaking Credit Controller

Recruiter
Corinium Language Associates
Location
Oxford, UK
Salary
Competitive
Posted
15 Jun 2019
Closes
26 Jun 2019
Ref
1178107391
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
We are looking for a French speaking Credit Controller to work with a multinational company based in North Oxford. The role involves managing the timely collection of outstanding debts, working closely with other team members in order to provide high levels of customer service and to ensure team targets are achieved.

You would be working as part of a small team in the European HQ, supporting some of Europe's leading companies providing tools used in recruitment, HR and professional learning development.

The Role
  • Maintain a clean ledger by chasing outstanding customer debt by phone or email, responding to customer queries and requests and providing copies of documentation when requested.
  • Accurately process payments by cash, cheque and credit/debit card. Keeping the log up to date and banking when necessary.
  • Set up and maintain customer accounts, managing customer credit limits and completing relevant supplier forms.
  • Build and maintain customer relationships with key contacts both internally and externally.
  • Monitor the credit balances on the ledger and review at least annually, refunding where necessary as soon as possible.
  • Maintain all email boxes and action within agreed SLAs.
  • Daily running of all invoices and credit notes.
  • Preparation of adhoc reports from the ERP system as requested.
  • Preparation and processing of customer refunds and credit and re-bills.

Necessary skills required:
  • Fluency in English.
  • Working proficiency in spoken and written French would be an advantage.
  • A good working knowledge of MS Office (Excel, Word, and Outlook) is essential.
  • 1-2 years' experience in Credit Control
  • Excellent communication skills
  • Experience of liaising with French businesses would be desirable

Details

This role will involve working 37.5 hours per week normally between 9am and 5.30pm. The company offers an annual salary of £25,000 and benefits package including 25 days annual holiday, pension, childcare voucher scheme, life assurance and free individual private healthcare or dental cover.

The company is based in North Oxford just off the A40 and A34 and easily commutable from Abingdon, Kidlington, Bicester and Burford and surrounding areas. Ample free parking is provided on site. It is also well accessible by public transport.

If you are a confident, friendly and professional person with customer service experience and an ability to work within a small team then please send your CV in word format (.doc or .docx) for more information and a full job description.

This is a permanent role and Corinium Language Associates is acting as an Employment Agency for this role. Corinium Language Associates could store your details and may get in touch with you about other roles that you could be suitable for, but your details will never be shared without your express permission and will never be used for anything other than recruitment.

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