Debt Analyst

We Are SSG
Birmingham, UK
16 Jun 2019
27 Jun 2019
Contract Type
Full Time
Debt Analyst - Birmingham - Up to £40,000

My client is looking to recruit a Debt Analyst to join a collaborative team working across the entire business. The successful candidate will play a key role in utilising company data to improve their analysis capability. You will identify opportunities to drive change and process improvements finding solutions to technically challenging issues.

Key Responsibilities:
  • Work on debt collection improvement projects to drive performance, providing data and behavioural analysis to assist the design of debt strategies.
  • Build and develop models to forecast and track revenue generation, cash collections and bad debt risk.
  • Make recommendations to enhance current processes and or utilise the debt system to improve performance.
  • Manage process champion challengers to improve the effectiveness or efficiency of the debt processes.
  • Ensure that system controls are adequate and effective.
  • Set up management information and exception reporting to demonstrate system effectiveness.
  • Monitor the flow of accounts through the debt systems. Identify & resolve any individual or bulk account issues. Recommend appropriate resolution.
  • Maintain auditable change control processes.
  • Contribute to change impact analysis on operational systems.
  • Liaise with 3rd party suppliers to resolves issues and identify improvement opportunities/system upgrades.
  • Maintain good communication/relationships across the operation.
  • Work within and enhance ISO9001 quality framework.

  • Proven knowledge of analysing, manipulating and interpreting data using tools such as SQL Server, Qlikview, Microsoft Excel and Power BI.
  • Proven experience of working in a collections and recovery department. Ideally, have experience of managing debt system and processes and ensuring appropriate controls and measurement are in place.
  • Experience of running champion challengers to improve process and performance outcomes and working within a culture of continuous improvement is important.
  • Experience of system administration ideally a debt collection system.
  • Ability to develop and introduce new methods of working.
  • Able to conduct business analysis, taking business requirements and configuring the system to meet those requirements.
  • Candidates with experience of controlling, maintaining and updating debt systems will be considered, especially with experience of managing champion challengers and systematic process improvement.
  • Background in the financial industry is desirable but not essential.
  • Ability to analyse data to drive efficiencies.

For more information or to be considered, please apply

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