IT Support Engineer

London, UK
18 Jun 2019
27 Jun 2019
Contract Type
Full Time

An incredibly exciting opportunity has arisen for an IT Support Engineer to join one of the UK's leading organisations.


The IT Support Engineer is responsible for providing IT hardware/software incident, service requests and 'how to' support across business. Our organisations is building a new leading edge End User Support Model, moving away from the traditional Service Desk & Deskside model to a more high performing agile 'IT Bar' model, The IT Bar model will be a very professional 'walk up' support function that covers all things related to End User Support.

The right candidate will serve as a main support for internal customers on ensuring the request through to resolution while identifying the root cause of the issue, with the emphasis on delivering world class customer service, technical expertise and positive representation of the wider team.


* Experience troubleshooting in a windows environment, end user software, hardware and working with advanced problems including but not limited to, desktops, laptops, tablets, VOIP phones, printers, fax machines and smart phones

* Experience of supporting and communicating with Executives and VIP level user baser • Microsoft Windows 7, Windows 10, Office 365 & Teams, desktop applications, and SCCM imagining experience required. • Experience with ticketing system, Service Now preferred

* Ability to use industry standard and internally developed tools to troubleshoot and support employees locally and remotely

* Excellent communication skills required, both written and oral.

If you are interested in this opportunity, please apply directly or send your up to date CV to Michael Coe at Michael (dot) coe (at) networkerstechnology (dot) com

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application

Similar jobs

Similar jobs