Commercial Support Executive

Recruiter
Pure Resourcing Solutions
Location
Bishop's Stortford, UK
Salary
Competitive
Posted
26 Jun 2019
Closes
01 Jul 2019
Ref
1184491989
Contract Type
Permanent
Hours
Full Time
A company based in Bishop Stortford Seeking a detail focussed individual to work with internal and external teams to create successful business outcomes and take ownership of projects through to resolution. This role has a focus on pace of work, interaction with key staff, commercial ability and experience. As part of an internal team this person will be responsible new product creation, network/platform integrations, influencing profitability and assisting in driving business growth. An outgoing, people person who is able to take ownership of problems and thriving under pressure would be an advantage

• Working within a ticketing system to challenging SLAs
• Supporting bespoke projects, network or platform integrations and assisting in their rollout
• Assisting in commercial setup of customer onboardings
• Creating structures to enable delivery of new requirements
• Mobile Network Operator account relationship support
• Early escalation when analysis identifies a potential business issue
• Reviewing and interrogating commercial data to ensure its accuracy and integrity
• Performing reporting activities for internal management and external use
• Reporting, analysis, and insight to support key commercial projects
• Some administration and business support as required
• Engaging with customer and/or suppliers as required to negotiate and craft flexible commercial options

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