DC Processing Senior Administrator - FTC 6 months

Willis Towers Watson
Redhill, UK
17 Jun 2019
01 Jul 2019
Contract Type
Full Time
Summary of Role

This position would be responsible for carrying out excel calculations to assess the gain / loss impact on investment transactions where a member would have been invested in an alternative investment strategy.

You will provide support to other team members in the collation of requirements, the preparation and checking of excel data / system updates and assisting with meeting all team deadlines.

The Role

Key Responsibilities:

Working within the DC Dealing project team the individual will be expected to carry out the following tasks -

  • Monitor the receipt of corrective deal requests through to completion
  • Manage own workloads
  • Analyse the corrective deal requests and ensure the most appropriate method of correction is being applied
  • Processing of loss calculations, corrective deals and reversals
  • Ensure all work is checked within the agreed deadlines
  • Assist the team with member related queries where needed
  • Maintain accurate data on the core Administration system
  • Maintain the reconciled position between the bank account, the core administration system and the investment manager
  • Work to tight deadlines and communicate progress

Performance Objectives:


  • Maintain a good working knowledge of all systems and products.
  • Ensure all files for the client projects are complete, accurate and standard.
  • Communicate effectively with the Admin, systems and client management team
  • Deal with queries and requests using standard calculation templates / letters etc
  • Monitor own workloads to ensure service levels are achieved
  • Accurately perform manual calculations


  • Encourage teamwork by sharing knowledge, ideas and solutions.
  • Assist the team in more complex project work when required
  • Support the team for holiday cover and workloads peaks


Ensure an efficient, professional service is provided to meet all client/members' needs and to promote the Willis Towers Watson brand.In conjunction with the other team members provide support in the collation of operational efficiency changes within the team and actively participate in any requirement gathering, testing and implementation of any agreed change projects.In conjunction with the Admin Manager ensure that all c...

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