Project Officer

Look Ahead Care and Support
Kent, UK
18 Jun 2019
26 Jun 2019
Contract Type
Full Time
Recruiting a Project Officer to work across our adult homelessness services in Kent!

Our services are based in Tunbridge Wells, Tonbridge and Sevenoaks and Dartford, Gravesend and Swale!

GBP 23,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

This role is working 40 hours per week.

Job Overview:

The Project Officer will be responsible for providing administrative and technical skills to support the Head of Operations (Kent) in the management of Look Ahead's Kent Homeless Connect services.

As first point of contact for sub-contractors, the post holder will support the central services to collate performance data and budget management information in accordance with deadlines.

The post holder will process referral from the single point of access helpline and work with Contract Managers to agree the best placement for new customers within the pathways.

Meetings will be organised and the relevant documentation made available to participants before hand.

The Project Officer may be required to work flexibly across the county and will use technology where appropriate to ensure time is effectively used across the service provision.

Kent Homeless Connect helps people who are homeless or at risk of becoming homeless.

We are a network of specialist services that prevents vulnerable people from losing their homes and provides a rapid response to re-house people if they have already become homeless.

We use an integrated approach to help people who need additional support to avoid or recover from homelessness.

We help people to be healthy, find a stable home, or manage their tenancy or their finances so that they can move away from homelessness for good.

Kent Homeless Connect is delivered by Porchlight and Look Ahead on behalf of Kent County Council.

Key Responsibilities:

- Provide general administrative duties for the Head of Operations (Kent)

- To book meetings and training as directed, including meeting rooms, documentation and refreshments (if appropriate)

- To process referrals into the pathway from the single point of access helpline

- To collate performance and financial data from sub-contractors and collate and disseminate the data to relevant managers

- To manage the project plan by updating progress, identifying key deadlines and highlighting potential risks

- To record minutes of meetings and distribute in a timely fashion

- To act at all times in accordance with the aims, philosophy and practice of the project

- To treat all information - both verbal and written - in accordance with Look Ahead's policy on confidentiality

- To maintain good relationships with all involved professionals and agencies

- Report any observations relating to customers welfare

- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times

- Maintain records as required at the project under the direction of management

- Participate in team meetings/reviews and the general development of the service

- Engage positively in reflective practice sessions with colleagues.

- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Flexible

- Open to feedback and self development

- Has a practical and logical mind and is naturally well organised

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

- Is respectful, articulate and sensitive in style of communication

- Is motivated towards excellence and improvement of personal performance with a can do attitude

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:


- Demonstrable skills using all Microsoft Office software

- Minimum of two years providing general administrative support

- Minimum of two years experience of collating performance and financial data and producing reports for management


- Experience of working in an environment that supports vulnerable adults

- Full Driving Licence and access to use of vehicle

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role

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