Banking Adviser - Telephony

Recruiter
Change Recruitment
Location
Clydebank, UK
Salary
Competitive
Posted
14 Jun 2019
Closes
01 Jul 2019
Ref
1161643175
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Job Title - Banking Adviser - Telephony
Location - Clydebank
Salary - +17-19k DOE + annual bonus
Contract - Permanent
Hous - Rotational shifts within Mon - Fri 8am-8pm Sat 9am-5pm Sun 10am-5pm

Our client are currently looking for people for an exciting role based in Clydebank. This role is a permanent contract with a large Financial Services client. We are looking for dynamic, articulate people with banking experience or experience in a similar role.
This will be a fantastic opportunity for the successful candidate with start dates very soon and a great company with excellent training and progression prospects

The role is about -
- Dealing with customers over the phone. These customers will already be part of the Financial organisation
- Following up with customers vis leads from colleagues
- Identifying these customers needs
- Discussing potential products and services with customers
- Delivering excellent customer service while meeting quality and sales targets weekly and monthly

The ideal candidate will -
- Be able to communicate effectively and concisely via telephone and email
- Have a successful track record of understanding and identifying customers needs
- Be passionate about providing excellent customer service
- Have experience in putting the customer first while meeting KPI's
- Have the ability to learn quickly and work within a team environment

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