Trainee Insurance Handler

Recruiter
Asure Recruit
Location
Chelmsford, UK
Salary
Competitive
Posted
17 Jun 2019
Closes
19 Jun 2019
Ref
1168037896
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Accidental Damage Claims Handler

Salary: £16,912.50 rising to £17,937.50 after reaching competency in the role

Hours: Monday to Friday 9am - 5pm

Location: Chelmsford

Overview:

Due to the company's continued success and expansion, they are now looking to recruit an Accidental Damage Claims Handler and a Fire and Theft Claims Handler to join our dynamic and forward thinking teams.

The key purpose of this role is to deal with allocated Accidental Damage claims in a cost effective and efficient way as per policy terms, conditions and claims processes.

Responsibilities:
  • Process New Repair & Total Loss Claims
  • Provide support to the Team Leader by ensuring delivery of own performance
  • Liaise with suppliers to ensure delivery of customer service
  • To match unreferenced post to relevant claims, Adhere to FSA, TCF and Data Protection Regulations
  • Additional administration duties as required

Essential Skills:
  • Experience working in a customer service position
  • Excellent customer service and communications skills
  • Strong literacy and numeracy skills
  • Demonstrate a calm and professional attitude at all times
  • Ability to listen, identify and resolve customer issues

Desirable Skills:
  • 6-12 months experience working as a Motor Claims Handler
  • Willingness to develop self and new skills

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