Strategy Controller

Recruiter
British Sky Broadcasting Group
Location
Lambeth, UK
Salary
Competitive
Posted
14 Jun 2019
Closes
19 Jun 2019
Ref
1168430459
Contract Type
Permanent
Hours
Full Time
Job Description - Strategy Controller (45898)Job Description Strategy Controller-45898Primary Location : ENGLAND-LondonEmployee Status : PermanentSchedule : Full-timeClosing Date : OngoingWe're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky.This role is an exciting opportunity to join us and work within our Customer Team.The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search #LifeatSky on LinkedIn, Twitter or Instagram. You will: - Continue to define the vision for the Customer Team- Set the yearly strategy for the Customer Team including future iterations, in order to achieve Sky's objectives and ambitions- Work with all teams: Loyalty, Comms, and Customer Cohort management to develop a cohesive customer strategy - Lead the future roadmap and development of the Customer Lifetime Value metric- Lead a cross-functional working group, to identify and develop opportunities for increasing the value of Sky's Customer base - Be the evangelist for customer centricity and be the voice of the customers across the rest of the business- Work with the planning team to translate the strategy into revenue and volume KPIs and make sure all plans flow through into the quarterly planning process and 5YP- Input into all business plans outside of CSP making sure all customer and retention assumptions are correctYou'll have:- Education to degree level or highly relevant compensating work experience - Highly analytical skills, commercially-minded and proactive individual with strong presentation skills, the ability to step back and see the bigger picture - Exceptional strategic thinking skills with an inquisitive mind that is comfortable both in the detail and at a high level- Exceptional interpersonal skills, influencing and relationship management skills at all levels- Awareness of competitive landscape and potential threats and opportunities- The ability to make commercial decisions, present new insight, facilitate debate and create outcomes- The ability to ensure all projects progressed and are well communicated- Strong prioritisation skills of short- and long-term projectsSo, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions, we might withdraw the offer.We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.A job you love to talk about#LI-COMIs This Role Eligible for Refer A Friend? Yes

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