Key Account Manager UK

Recruiter
Booking.com
Location
Lambeth, UK
Salary
Competitive
Posted
15 Jun 2019
Closes
18 Jun 2019
Ref
1168427185
Contract Type
Permanent
Hours
Full Time
JOB DESCRIPTION
Are you passionate about disrupting a rapidly changing industry? Do you love to solve complex problems of scale? Are you a great relationship builder? Are you excited about working in a startup environment for one of the most successful ecommerce and online travel companies?Booking.com is the world's #1 accommodation site and the 3rd largest global e-commerce player. Booking.com for Business focuses on providing a diverse range of accommodation choices for business travellers as well as ensuring they can find, manage and enjoy company stays in the simplest, smartest and most rewarding way.As a Key Account Manager - Enterprise UK & Ireland you will provide support to Booking.com BV in growing, managing and maintaining its new and existing relationships with high potential large enterprise clients with a main focus on acquisition.The successful candidate will take full ownership of the area together with another Key Account Manager and will need to work autonomously as well as in cooperation with colleague therefore having entrepreneurial spirit, being results driven and really having the ability to disrupt the norms of the market are essential to the success of this role.This full-time position is based in London, UK.You Will:Promote Booking.com BV's brand name and its online reservation services to potential corporate enterprise clients;Support Booking.com BV in building and maintaining a professional network within the B2B travel space;Monitor research and report findings on market developments in the travel industry;Support Booking.com BV in managing all processes that lead to setting up a partnership (i.e. leads, prospecting, establishing first contact, meetings, integration and follow up);Partner with corporate enterprise clients regarding integration and technology of its travel tooling;Answering RFP's (Request for Proposal) documents submitted by corporate enterprise clients;Co-create with internal departments including customer testimonials and relevant content pieces; internal colleagues working within TMC department Work with internal support department and corporate enterprise client on long-term goals and new initiatives to support Booking.com BV in maximizing growth and meeting customer needs. Set up internal growth strategy plan;Aggregating and analyzing feedback to support future product initiatives and solve ongoing issues;Leverage existing customers relationships to build a network of product ambassadors for Booking.com BV's business travel products & services;Provide local perspective on preferred approach by working closely with internal cross-functional stakeholders across Customer Experience, Marketing, Product, and Analytics;Proactively identify opportunities to improve the customer experience and improve operational efficiency;Provide training to potential and existing clients;Present at industry events;Work as a part of a team covering large region (UK/IR/Benelux/Nordic) You Are:Fluent in English (additional language is an advantage) Willing to travel 50% of the time5+ years relevant KAM role with at least 2 in the business travel industryExtensive B2B network in the regionProven track record of managing contracting processesStrong networking and communication skills ensuring you connect with different internal and external stakeholders successfully and influencethe right people at the right levelYou understand the dynamics of the travel sector, particularly hotelsYou can use excel, powerpoint, and any other technology to help you manage opportunitiesYou're analytical and can operate in a data driven environmentSolution & target driven

Similar jobs

Similar jobs