Application Support

Cooper Lomaz Bury St Edmunds
Suffolk, UK
30 May 2019
20 Jun 2019
Contract Type
Full Time
Application Support
£25,000 to £35,000
Bury St Edmunds

As a member of the Application Support team you will be tasked with providing 1st & 2nd line support both on the telephone and also remotely. You will be providing support services to end clients and customer that are using the bespoke software. You will be responsible for managing calls to meet and exceed SLA's together with running reports, analysing data, interrogating problem trends and investigating issues.

This is a fantastic opportunity for anyone looking to work for a company that truly values their staff, with plenty of internal training available and a phenomenal atmosphere within the team itself which has been cultivated by regular team activities; including gaming and pizza socials, nights out for food and drinks and much more. Due to this incredible team cohesion they have a very low turnover in staff and have actually had several employees return after leaving to work elsewhere.

Skills you will need for the job:
Good understanding of supporting software - WMS, ERP, COINs, SAGE, CRM etc
SQL Server experience
Passion for tech

If you do not have all of these, I would still want to speak with you. So please don t hesitate to apply.

Application Support
£25,000 to £35,000
Bury St Edmunds

Commutable from - Bury St Edmunds, Stowmarket, Ipswich, Felixstowe, Thetford, Diss, Colchester, Norwich, Wymondham

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