Operational Risk & Insurance Controller

Concept City Ltd
Central London, UK
12 Jun 2019
01 Jul 2019
Contract Type
Full Time
As part of the wider Risk and Assurance team at out FTSE 100 Plc client you will be expected to support the Group Insurance Manager in developing and maintaining appropriate processes and procedures to meet the wider team and corporate objectives. The Risk and Insurance teams are highly regarded supporting the business to develop and innovate by providing the necessary framework to maximise opportunities, whilst ensuring that risks are considered, managed and transferred where appropriate. The team also provide limited funding to assist the business to manage risks.

You, working with the Group Insurance Manager, will help develop the future strategic direction for the Risk and Insurance functions, as part of a wider collaborative team.

Your main responsibilities will be;

Ensuring adherence with the the intu claims management strategy and processes

Liaising with centres to collect information required for disclosure in claims for all classes of business

Recording claims within strict timescales and managing the relationship with the insurers to provide them with all the information that they require to make a decision regarding liability

Feeding back to centres regarding the outcome of claims and improvements that they can make to their processes

Reconciling claims data against MI provided by insurers and querying anomalies

Analysing insurance data to highlight trends and drive improved risk management with reporting to relevant channels

Managing and administering the allocation of risk management funds process

Updating insurers on the progress of risk improvement actions and collating evidence from centres that work is complete

Managing the motor insurance database for the group, updating it with new and removed vehicles

Processing purchase invoices for risk and assurance department

Updating processes and procedures to maximise the efficiency of day to day tasks

Assisting in the collation of information from all levels of the business for the placement of insurance programmes

Providing administrative support for large projects, such as Broker reviews and insurance aspects of acquisitions etc.

Organising opportunity and risk workshops and risk reviews across the business, including preparation of documents required for delivery

Administering the risk reviews and workshops; including recording discussions and analysing feedback

Supporting the wider risk and assurance department with other activities as required

Personal Attributes and Skill Sets


Outgoing and engaging character, with the confidence to communicate with individuals at all levels of the organisation, demonstrating tact and diplomacy

Strong analytical skills

Technically minded

Enthusiastic and willing to learn new skills

Professional and personable

Good verbal and written communication skills

Numerate and attention to detail

Organised and methodological approach

Able to deliver to deadlines

Strong Microsoft Office skills

Prepared to work independently and as part of a team

Willingness to travel (mainly in the UK)

Similar jobs

Similar jobs