Insights Manager

Recruiter
Boots
Location
Bestwood Village, UK
Salary
Competitive
Posted
15 Jun 2019
Closes
18 Jun 2019
Ref
1153117051
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Global Insights vision is to be the world's best insight team. Joining our Consumer Planning & Insights area, you will be part of a high performing team. We are instrumental in supporting & growing our Categories and Brands through understanding customer behavior.Delivering insights and solutions, we collaborate with our partners across a global business and drive commercial advantage by putting the customer at the heart of our decisions.About usHere at Walgreens Boots Alliance - Global Brands we believe in being pioneering, inspirational and connecting with people. Our unique business model places the consumer at the heart of everything we do, with real-time insights that are transformed into thousands of products and brands to help consumers lead happier and healthier lives. With a portfolio of brands that includes Boots Pharmaceuticals, No7, Liz Earle Beauty Co., Soap & Glory and YourGoodSkinTM, we touch the lives of millions all over the world.ResponsibilitiesInstrumental in delivering major projects for key healthcare categories, you will manage a small team of dedicated analysts that provides customer, product and brand insights. You will work in collaboration with our brands, trading and marketing teams, building the future of our brands through customer focused insights.Leading and developing your team, influencing business decisions and growing customer engagement through innovative analysis and insight, you will use a range of external & internal data sources including our Boots Advantage Card data.You will gain regular exposure to key partners within our business, with the challenge and responsibility to be at the forefront of developing customer understanding. We have a strong focus on development across the wider Global Insights team and we will provide opportunities and support for considerable personal growth and progression of analytical skills.A bit about you• You will have managed projects working in conjunction with peers and senior colleagues• To be an acknowledged leader on customer insight and be able to provide advice and guidance on best practice approaches• You can lead development for direct reports; ability to enhance skills, knowledge and profile through 1-2-1s, role-modelling, mentoring, cross-team projects and motivation.• Confident in presenting the 'What' and developing the 'So What'• You will be a key influencer, understanding and developing analysis solutions and how these can be applied to business challenges• Ability to deliver end-to-end customer analysis; responding to briefs right through to impactful delivery of results and recommendations• Have a deep understanding of customers, and proven ability of helping brand teams better understand who their customer is and when, where and how they are shopping within Boots• A good relationship builder, collaborating with internal and external partners at all levels, to understand their reporting and insights needs• Ability to provide actionable insight and recommendations to steer business decisions• Experience in Healthcare industry would be advantageousTechnical Skills• Experience of analysing large sets of data and exposure to a variety of analytical tools and techniques• Experience of extracting and manipulating data through SQL, SAS or similar query tool• An ability to see the bigger picture: a problem solving approach that gets to the underlying business questions• Experience of presenting recommendations & solutions as well as insights to partners who may not be analytical-minded and championing the voice of the customer.What we can offer youWe want to invest in you, to challenge you and help you develop an exciting and successful career. You will have the chance to be part of something ambitious, something innovative and have an impact on a global scale. With a competitive salary and personalized benefits package, you will join a diverse and passionate team who work with some of the world's most well-known brands.Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce.To learn more about our functions, explore our brands and find opportunities all over the globe please visit:

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