Weekend Duty Manager

DHU Healthcare CIC
Leicester, UK
13 Jun 2019
20 Jun 2019
Contract Type
Full Time
Due to expansion, we are recruiting for an experienced Duty Manager to support the DHU Urgent Care LLR division.

The post holder will maintain safe delivery of services; and the achievement of performance in line with key KPI's and NQR's Ensure compliance with standards in line with agreed policies and procedures, and effectively monitor, review and support all "live" Divisional services. Providing support to the Duty Supervisor & Clinical Lead in relation to the operation of "live" services and the management / deployment of DHU resources. They will also respond as first line of escalation for issues that cannot be resolved by Supervisor / Clinical Lead.

The Ideal Candidate will;

Have management/supervision qualification or equivalent experience

Operational experience of managing staff and resources

Relevant experience working within a call centre or appointment booking environment
  • In Return you will recieve;
  • NHS Pension
  • NHS Continuous Service if applicable
  • Career Development

DHU believe our workforce should be as diverse as the range of services we offer, and the communities we serve. We are committed to valuing and encouraging diversity throughout our workforce, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. As part of our mission we are dedicated to eliminating discrimination.

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