Adviser: Information, Advice and Guidance

Milton Keynes College
March, UK
14 Jun 2019
21 Jun 2019
Contract Type
Full Time
Milton Keynes College are recruiting for an Information, Advice and Guidance Adviser to join the team at HMP Whitemoor.

As an Information, Advice and Guidance Adviser, you will be responsible for effectively managing prisoner caseloads in order to achieve sustained employment, training, continued education, course enrolment and completion of prison employment outcomes. You will provide Information, Advice and Guidance (IAG) in both an individual and group setting and will coach, mentor, support and signpost as required to achieve outcomes.

As a successful IAG Adviser, you will deliver a programme of support for prisoners that complements custodial education and employment strategies in order to help them achieve their personal learning goals and to assist them in their rehabilitative journey.

You will be managing a varied caseload, and seeing approximately 30 clients each month. Creating and updating a skills action plan for each client. You will also be responsible for supporting prisoners wishing to access Distance Learning provision, in liaison with the prison Learning and Skills Manager.

You will contribute to the planning, implementation, monitoring and evaluation of an effective and high quality IAG service in custody. This will be delivered in partnership with all stakeholders.

Location: HMP Whitemoor, Cambridgeshire, PE15 0PRHours: 22.2 hours per week, 52 weeks per yearSalary: £21,000 - £24,000 pro rataClosing date: Monday 24th June 2019

Milton Keynes College Rewards:

• 25 days annual leave, 3 additional days leave for Christmas to New Year closure and UK Bank Holidays
• Amazing discounts with NUS card or Blue Light Card , ranging from Eating Out, Shopping and Fashion, Health and Fitness, Music, Technology, Travel and Entertainment
• Access to an employee wellbeing platform with options to book free activities such as yoga, relaxation, boot camp, personal training and a health and wellbeing news hub
• Access to Local Government Pension Scheme with generous employer contributions
• Tax free childcare scheme
• Access to Continued Professional Development, including professional qualifications and a variety of training courses
• Save up to 32% off all bikes through our Cycle To Work Scheme
• 24 hours per day, 365 days per year Employee Assistant Support Programme
• Plus many more...

As a successful candidate, you will have:

• An IAG qualification at a minimum of Level 3, or equivalent, and be willing to undertake CPD to gain a higher level. Having the Employer Related Services (ERS) Diploma would be a distinct advantage.
• Level 2 English and Maths, or equivalent
• Previous experience in a customer interfacing role
• A track record of success in an Adviser role with particular strengths in delivering to targets, demonstrating empathy, empowerment, challenge and resilience
• Experience of providing 1-1 and/or group IAG
• Strong interpersonal, and excellent communication, skills, both written and verbal
• The ability to interact with individuals at all levels, demonstrating a "can do" approach within the constraints of a custodial setting
• Good organisational skills with the ability to manage multiple tasks successfully
• Good administration/ICT skills
• Experience of working within a prison environment would be advantageous

More about the College:

Milton Keynes College is proud to be an open and inclusive general Further Education College welcoming learners of all levels and delivering an exceptional educational experience. The College offers a broad range of qualifications with more than 3,000 16 - 18-year-old full-time students studying vocational courses, apprenticeships and Higher Education at our campuses in Milton Keynes. In addition, the College delivers employability and skills training programmes to 3,000 people in local community learning centres. For nearly 30 years, we have worked with offenders in both custody, and the wider community and currently work with 19 prisons across England; this includes 13 prisons, which make up the Long Term High Security Estate, and 6 category B, C & D men's prisons.
Milton Keynes College is a committed safer recruitment employer in line with Keeping Children Safe in Education. We take extreme care in ensuring the safety and welfare of children, young people and vulnerable adults. All positions therefore undergo a thorough on boarding process to include DBS. In addition, security clearance is required for all prison services positions.

Milton Keynes College has been officially recognised for its commitment and approach to equality, diversity and inclusion. It has been awarded the much sought-after Leaders in Diversity accreditation from the National Centre for Diversity. The award recognises the College's clear ethos and values and a belief in the importance of diversity.

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