Secure Collection Assistant

Dartford, UK
12 Jun 2019
18 Jun 2019
Contract Type
Full Time
Department - Operations

Location - Optima Park

Hours - 45 hours per week

Reports to (direct) - General Manager

Objective of the Role

You will travel with the Secure Collection Operative and assist in the collection of confidential information and materials. Working in an competent manner at all times you will ensure the safe unloading of information and materials ready for secure destruction. As a key ambassador for Datashred you will maintain a professional and positive attitude delivering the highest level of customer service at all times.

*** The above is not an exhaustive list but an outline of your duties. All Restore Datashred employees need to be aware that they may be asked to perform tasks and be given responsibilities as reasonably requested.

Health & Safety responsibilities
  • Adhere to all Company Policies and Procedures contained in the Information Security, Environmental, Health and Safety and Quality Management Systems

Skills, Knowledge & Experience:
  • Good communication skills, both written and verbal.
  • Ability to apply the principles of customer care.
  • Must have the ability to maintain confidentiality and discretion at all times.
  • Must hold a full UK Driving licence

Due to the physical nature of this role, the role holder must have the ability to lift sacks weighing up to 35 kilos on average, on multiple occasions per day. Dependent on customer requirements the role holder may be expected to undertake early starts or overtime when business needs dictate.

  • Commitment to delivering excellent customer service.
  • Able to work to strict deadlines.
  • Able to work using own initiative.
  • Problem solving.
  • Deals empathetically, assertively and politely with internal and external customers.
Driving license is required.
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