Food & Beverage & Retail Assistant x 3

Recruiter
National Trust
Location
Brean, UK
Salary
Competitive
Posted
12 Jun 2019
Closes
27 Jun 2019
Ref
1178806446
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Summary
If you love meeting new and can deliver great customer service we'd like to hear from you.
What it's like to work here
The Down stands 97m high and the views from the top are truly spectacular, looking out over the Bristol Channel towards south Wales and over the Somerset Levels.
What you'll be doing
With your love of working with people and desire to provide an excellent service, you'll work across both our food & beverage and retail operations to make sure all visitors have an outstanding customer experience. You'll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases and look for ways to go the extra mile to make their experience memorable.

As a key member of our food & beverage and retail team, you'll ensure that all stock is available, displayed in a pleasing way, is correctly priced and available for purchase. You'll look to maximise the profit and sales generated at our special places by ensuring that every opportunity is taken to increase our sales and average customer spend, whilst informing customers of the amazing work we are doing and what their money is funding - whether this is financing local projects or promoting our national strategy, cause and membership offer.
Please also read the full role profile, attached to this advert. Who we're looking for
Our team believe that people deserve more than just 'good service' but an amazing experience they'll never forget, and we are looking for like-minded people to join us
You'll need to;
  • Have fantastic customer service skills
  • Have clear communication skills
  • Can easily identify with customer needs
  • Enjoy working as part of a team
  • Have some cash handling experience
  • Have a good eye for detail
  • Have a can do attitude and willingness to learn
The package
Benefits

Benefits include flexible working whenever possible plus free parking at most locations. You'll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!

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