Operations Manager (electricity)

Recruiter
Utilitypeople
Location
Manchester Science Park, UK
Salary
Competitive
Posted
13 Jun 2019
Closes
19 Jun 2019
Ref
1168430026
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Role Purpose:Do you have experience of electricity dataflows and settlements? If so, we are looking for an Operation Manager to lead a team of Electricity Operations Advisors to manage processes relating to industry data flows, metering and settlements. The Operations Manager will work with teams from across the business, including CS, S/W Development, MI, Billing, Commercial and Compliance, to support the business in further evolving and strengthening Electricity Operations and managing and delivering significant change including industry-wide changes, such as Smart metering. Sound exciting? Apply for the Operations Manager today!!!Job Responsibilities:Managing the performance of Electricity Operations to meet business and industry targetsLeading a small team of Electricity Operations advisorsMonitoring and driving performance of meter read collectionManaging settlement performance and make changes to achieve industry obligationsEnsure reports for Elexon, OFGEM and BEIS are completed e.g. P272, PARMSRelationship management with DCDA, MOP, ELEXON and other industry partiesManage and resolve data flow exceptions that may cause billing issuesdrive positive changes across the electricity customer journeyManaging and coaching the team performance including, 1-2-1sExperience Required:Proven experience of team management and motivation3+ years' experience in energy preferably electricityA good understanding of data flows and the electricity market participantsMetering, MOP and of customer billing processesKnowledge of the settlement timelines and performance obligationsExcellent communication skills and experience of managing third party agentsStrong analytical skills to identify performance issues or exception trends

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