Online Implementation Manager

SidTech Ltd
London, UK
13 Jun 2019
20 Jun 2019
Contract Type
Full Time
What the specialist will work on

• Plan the transition of 111 online which needs to become a locally managed

• Provide guidance and consolidated feedback from local areas as well as

recommendation in relation to the implementation and testing of future changes to NHSD's 111 online product
• Provide recommendation to the product team to surface changes and

ensure this additional functionality is safely and effectively implemented

at a local level
• Develop tools and collateral to support the implementation of key

changes and functionality to 111 online
• Develop, coordinate and execute testing schedules working with local

providers and Directory of Service leads.

Essential skills and experience

Expert knowledge of implementing change at CCG and STP level including a good understanding of NHS structures. Familiarity both with the UEC structures and the individuals.
Understanding of the Digital Transformation agenda and national policy for Urgent and Emergency Care, specifically Integrated Urgent Care
Having extensive experience with NHS commissioning or procurement processes, stakeholder relations, and project management.
Experience related to case management and patient transfer processes
Demonstrable experience of working within a fast-paced environment, conducting stakeholder management activities while reconciling conflicting information; excellent written and verbal communications skills, experience of producing reports for MDT audiences.
Excellent planning skills and ability to work with conflicting priorities.

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