Retail Mystery Shopper

Cosine UK
Billingshurst, UK
09 Jun 2019
26 Jun 2019
Contract Type
Full Time
MYSTERY SHOPPING - RESPONSIBLE ADULT - FLEXIBLE WORKING. Cosine is working in partnership with Camelot to conduct mystery shops for the National Lottery as part of "OperationChild" in local retail shops.

"OperationChild" is a mystery shopper activity ensuring that retailers understand the importance of the age restriction process when buying a lottery product.

The "YoungPerson" (16-18yrs) will attempt to buy a lottery ticket in the retail outlets and as the "ResponsibleAdult" you only get involved with communicating to the retailer next steps and the importance of safeguarding.

The role;

Working as a Responsible Adult the role entails you to work alongside the Young Person when attempting to buy an age restricted lottery product from a retailer.

The procedure when completing a visit is very simple...
  • The young person will enter the shop and go to the counter
  • They will attempt to buy a lottery product.
  • You will be in store and engage with the store staff about next steps following the mystery shop.
  • You will be driving the young person to the stores.

Who we are looking for;
  • Are you available at weekends/ weekdays/ evenings?
  • Do you have full use of a car and a UK driving licence?
  • Do you know a teenager aged between 16 and 18 years of age (who are under 5ft5in female and 5ft8in male) who can be your 'youngperson'? (Highly desired)

Required skills;
  • Approachable/Friendly attitude to engage with young person
  • Reliable and committed
  • Flexible
  • Working to deadlines to achieve visit targets
  • Highly organised to plan your day and journeys efficiently
  • Access to smart device to enter your results via the App in store.

You will be required to travel to various locations within a postcode area and transport your Young Person safely to the various stores.

Hours: Weekdays (During summer holidays/ Half term)/ Weekends/ Evenings (flexible)

The day rate for this role:

Rate: This has been broken down to £2.87 per call, plus £0.25p per call bonus (payable at the end of the activity once all calls have been completed and reported), £0.29p per mile)

Please note that 2nd and 3rd calls are paid at a higher rate of £5.99 per call for 2nd visits and £8.91 per call for 3rd visits)

Visits can be made between the hours 8am and 8pm (W orking hours will be arranged with your Regional Manager).

Cosine is one of the UK`s leading field sales and marketing agencies. With top quality outsourced sales teams and a can-do attitude, we deliver a great job for our clients. We`re a small, award-winning agency with a big reach. As part of Omnicom we have access to the world`s largest marketing group, but our size allows us to be agile, quick-thinking and flexible.

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