IT Ecommerce assistant

Colnbrook, UK
12 Jun 2019
26 Jun 2019
Contract Type
Full Time
We are seeking to recruit candidates for an exciting technical position available in the Ecommerce team of a construction materials supply company. As a web-savvy, technically skilled, natural problem solver, you will be supporting the development and ongoing upkeep of the company website, as well as other internal technical infrastructure that helps it run behind the scenes.

The Ecommerce Assistant position presents an opportunity to gain experience working for a successful and busy retail ecommerce company. You'll learn about web development on the NopCommerce platform as well as testing and maintenance processes. You'll also support the wider team where your extra level of technical knowledge can save time, or remove a roadblock.

For this role, you will need to be technically capable and web savvy with a keen interest in the technologies that make the web work. No prior experience in web development is required. If you have knowledge of Tools and construction equipment, that will be a bonus, along with knowledge of Nopcommerce.

Your Interests

We're interested in meeting enthusiastic people who are hungry to dive into digital or to move their digital careers forward. If any or all of these technical areas interest you, or you already have some experience with them, definitely put in an application so we can have an informal chat about the role on offer!
• Building Websites e.g. HTML, CSS, Javascript, Java, PHP, WordPress, APIs, Microservices
• Selling Things Online e.g. Woocommerce, Shopify, Magento - Nopcommerce is required
• Website Design & User Experience e.g. UX Improvement, Conversion Rate Improvement, UI Design, Digital Design
• Technical Support & Helpdesk e.g. talking to users of a website and helping them solve technical problems
• Scripting or Programming in any language e.g. Python, C, VB, Windows/Linux command line
• Testing / QA e.g. Quality Assurance, Automated Testing,
• A technical background e.g. you have qualifications in ICT / Computer Science / Maths / Physics / Electronics etc.

Daily Duties & Key Responsibilities

You will report to IT Manager and take guidance and instruction from them, assisting their efforts to develop the website and supporting web services. These are some of the areas of responsibility we need to fill with the Ecommerce Development Assistant position:
Managing the backlog of development ideas
• You may constantly review the website features and suggest your own website improvement ideas and add them to the backlog
• You will help the Ecommerce Development Manager prioritise tickets in the backlog
• You will help organise and 'tag' issues in the backlog so the EDM can clearly see the development landscape

Specification and User Manuals

• When new features are agreed, you will write supporting documentation to help with signoff and alignment of understanding
• Write specification documents to describe how website features work, helping developers and other stakeholders understand the web application
• Write business user manuals for new features and provide basic training for non technical users where necessary


• Quality Assurance: You will write and execute detailed and comprehensive test procedures to ensure new web development features work as intended and meet our high standards
• Troubleshooting Bugs: Taking a lead on fixing website issues quickly. Working with 3rd party software providers to report bugs, manage support tickets and solve website issues.
Technical Implementation and Management
• With help from other team members, you may implement features which require additional technical knowhow such as website tagging
• You will produce reports on development and testing success rates and support ticket success rates

Your Profile

• Willing to step up to a position which revolves around improving and perfecting our customers' website experience.
• A natural technophile who is not afraid of working with web technologies.
• A person that loves to solve problems and will not be daunted by facing complex, logical challenges.
• Itching to learn and build your skillset within the web development and ecommerce fields.
• A self-starting learner. Team members are given freedom to pursue their own ideas and support their own position in the business. The most successful members of the team take this freedom by the gonads and develop fast within the team!
• A starting level of technical competence is a must - you must be the kind of internet-savvy person that solves I.T. problems for your family and friends! - however you will receive plenty of support and training from the internal team to help you build the specific skills needed for success in your role!

As one of the first hires within the technical sub-team, this could be your chance to make a mark within a mature ecommerce business

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