Quality Compliance and Support Officer

Recruiter
THE JOBLINE LTD
Location
Morden, UK
Salary
Competitive
Posted
05 Jun 2019
Closes
18 Jun 2019
Ref
1171195681
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
A Temporary Ongoing (3 months plus) opportunity for a Quality Compliance and Support Officer has arisen with the local authorities in Morden.

Job Purpose:
  • To deliver a professional and efficient monitoring support function to the Direct Payments Team.
  • To deliver a professional and efficient front line service to customers receiving Direct Payments.
  • To ensure where customers receive a Direct Payment funds are being used to meet these outcomes and they are managing the financial administration involved. Monitor users in a systematic, effective and sensitive manner.

Skills and Experience:
  • To have a proven track record of monitoring Adult Social Care services, ideally Direct Payment
  • DBS Disclosure.
  • Microsoft Office Suite eg: Excel, etc; MOSAIC and ability to learn new IT software.
  • Ability to communicate with vulnerable customers sensitively via leter, telephone and face to face.
  • Ability to monitor progress and meet set deadlines.
  • Research, analyse and examine data of personal & financial nature accurately and efficiently.
  • A sound knowledge and understanding of Government Legislation, regulations and national guidelines relating to Direct Payments and Personal Budgets.
  • A sound knowledge and understanding of Government Legislation, regulations and national guidelines relating to Direct Payments and Personal Budgets.

Hours of work are 9am till 5pm, Monday to Friday.

To apply please send your CV.

This job was originally posted as www.totaljobs.com/job/86738912

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