Mortgage Processing Consultant- Parttime

TSB Temp
Bristol, UK
31 May 2019
19 Jun 2019
Contract Type
Full Time
Job title: Mortgage Processing Consultant- Part time(Evening)
Duration: Initial 6 month contract
Hourly Rate: £9.07 per hour
Location: Bradley Stoke, Bristol BS32 4QJ


At TSB, we believe businesses need to reflect the communities they serve. This is why we have a long-term commitment to diversity and inclusion.

Thousands of customers across the UK come to TSB to get their mortgage, and we recognise that buying a home - especially your first home, as many of our customers are - is a huge commitment and can be a bit stressful; so we're looking for people who want to make us help make it an enjoyable, memorable experience.

We currently have opportunities for part time Mortgage Processing Consultants to join our team in Bristol. You will be required to work evening shifts at least a minimum of 3 days per week. Your typical hours of work will between Monday to Friday 13:00 - 21:00.

The role is initially a temporary contract, but for 6 months, so you'll have a great level of stability.

This role will be focused around facilitating mortgage applications; working predominantly with internal and external brokers, but sometimes with solicitors and customers, ensuring that mortgage applications are always up to date and everyone is working together to ensure things progress quickly and smoothly.

Skills and Experience
*Experience in customer service, and a passion for delivering the best possible experience to our customers, is absolutely essential
*You'll be professional, happy to speak over the phone, and committed to delivering an outstanding customer journey
*Experience in a telephony role, or working in a professional services environment, is a distinct advantage
*You'll be eager to learn and pick up new things - there's a lot to learn and although we will provide a three week induction period you'll need to be happy to learn more about the field you find yourself in.

We think we are a great place to build your career, and we are not the only people to think so! Not only did TSB make the Sunday Times Top 30 Big Companies to Work For in 2017, we made the top 10 and were the only bank to make the best big company list at all - So we're a great place to build a career in banking.

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