Mobility Service Engineer

Motion Healthcare
Brentwood, UK
06 Jun 2019
19 Jun 2019
Contract Type
Full Time
Motion Healthcare Ltd are a fast growing, importer and distributor of high quality mobility products, selling to a network of partners in the UK.

We are looking for an Engineer to join our growing team and work within our busy engineering workshop based in Brentwood, Essex. The right candidate will help the business grow by being responsible for the following tasks:
  • The organisation and counting of parts stock, including ensuring all parts are labelled correctly and stock levels are correct at all times.
  • Arranging for replacement parts to be ordered when required to ensure a sensible level of stock is available to our customers.
  • Processing customers order for parts, picking, packing and dispatching all orders correctly and on time.
  • Assessing and diagnosing faulty products in need or repair and carrying out all repairs, including supporting paperwork.
  • Troubleshooting and diagnosing technical issues with customers over the phone and via email. Liaising with the factory if needed to ensure all faults are resolved as quickly as possible.
  • Testing returned parts to ensure they are faulty before customers are credited for them.
  • General technical & warehouse support for the Motion Healthcare team.

The successful applicant will be able to demonstrate:

*Problem solving skills with practical hands on experience

*Basic engineering understanding

*Self motivated

*Works well within a team

*Willingness to learn

* Computer literate

* Confident on the telephone

Hours Monday to Friday 8.30am till 5pm.

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