Waiting On Staff

Recruiter
Asure Recruit
Location
Kent, UK
Salary
Competitive
Posted
18 Jun 2019
Closes
03 Jul 2019
Ref
1172796987
Contract Type
Permanent
Hours
Full Time
Food and Beverage Assistant

Hours - 45 hours per week 5 out of 7 days

Competitive Salary

Role Purpose:

Under the direction of the Restaurant Manager and Bar Supervisor, to deliver a quality food and beverage service to guests and customers along with fellow staff over a seven day week operation.

Key Responsibilities:

* Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events

* Welcome guests in a polite and friendly manner

* Take and deliver customer orders, consistently demonstrating high levels of customer service

* Prepare set ups for tables and/or rooms

* Follow cash handling procedures

* Manage guest queries in a timely and efficient manner

* Up-sell with latest departmental incentives

* Ensure compliance of brand standards

* Strive to achieve departmental targets

* Ensure cleanliness of work areas

* Comply with hotel security, fire regulations and all health and safety legislation

* Comply with local licensing laws

* Be environmentally aware

* Assist other departments wherever necessary and maintain good working relationships

* To adhere to Company processes with regard to Data Protection, Financial Crime and Treating Customers Fairly;

Essential Skills:

* Able to work to agreed departmental standards

* Well presented & flexible attitude

* Customer focused and polite manner

* Experience of working within a team

* Numerate and familiar with cash, stock rotation & control procedures

Desirable Skills:

* Experience of working in a quality bar operation / catering environment

* Experience in promotions and increasing sales

* Basic food hygiene certificate

* Food service qualification

* A beverage qualification or in-house training certificate

* Working knowledge of cellar procedures

* A beverage qualification or in-house training certificate

* Working knowledge of cellar procedures

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