Network Engineer

Recruiter
Hamilton Barnes Associates Limited
Location
Hatfield, UK
Salary
Competitive
Posted
31 May 2019
Closes
18 Jun 2019
Ref
1154636486
Contract Type
Permanent
Hours
Full Time
Job Title:

2nd Line Network Engineer

Role:

We're currently looking for a 2nd Line Network Engineer to join a team working for a global telecommunications company based in Hatfield.

Responsibilities:
  • Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems.
  • Dealing with customer requests in line with Service definitions.
  • Managing incidents and requests to vendors in a timely fashion.
  • Collaborating with all business units to bring about timely resolution of technical issues.
  • Ensuring continued development of product knowledge, known issues and troubleshooting techniques throughout the support teams.
  • Undertaking personal training and development in line with departmental needs and in line with a Personal Development Plan as agreed with Line Manager.
  • Developing of training tools and processes to ensure teams increase and develop technical capability.

Qualifications, Skills and Experience required:
  • Valid CCNP
  • At least 2 years' experience, working with network and security products in a technical capacity,
  • Demonstrable 2nd Line Networking Support Experience,
  • Effective time management skills & ability to prioritise workload

Location:

Hatfield, Hertfordshire AL10 9SL

Salary and Benefits:
  • £35,000-£45,000 Basic Salary Per Annum, depending on experience and certifications.
  • 5% Bonus
  • 26 Days holiday, Health insurance, Life Insurance.

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