Store Manager

Recruiter
Zachary Daniels
Location
UK
Salary
Competitive
Posted
09 Jun 2019
Closes
28 Jun 2019
Ref
1175873654
Sector
Retail
Contract Type
Permanent
Hours
Full Time
The Job: Store Manager

Hours: 37.5 hours (5 out of 7 days)

Location: Bristol,Clifton

WHAT YOU WILL DO
  • Take full accountability and responsibility for every aspect of your Branch
  • Confidently and professionally handle customer complaints and difficulties and ensure all colleagues understand the importance of driving customer loyalty
  • Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling
  • Create a great working environment for your team, leading by example and motivating your colleagues to drive sales, profitability and achieve agreed objectives
  • Encourage and recognise outstanding team and individual performance to maintain and improve team motivation and store morale.
  • Ensure the store team understand all sales and KPI targets and are supported to exceed them whilst identifying and improving performance issues where required
  • Manage and minimise all controllable costs efficiently and within planned budgets
  • Build strong relationships with store peers and Retail Support departments to effectively deal with matters concerning stock, layout, promotions, training, development and employee relations
  • Improve colleague retention by positive employee engagement


WHAT WE WOULD LIKE TO SEE IN YOU
  • Passion for exceeding customer expectations
  • Enthusiastic, driven and focused on achieving results
  • Self motivated with an ability to work well independently and as part of a team
  • Confident approach towards maximising sales opportunities
  • Ability to handle multiple tasks and challenges whilst meeting deadlines
  • Ability to adapt to change, every day is different and the pace is fast
  • Willingness to "roll up your sleeves" and get stuck in
  • Commercial awareness with a confident approach towards maximising sales and proactively seeking opportunities
  • Ability to problem solve and propose effective solutions
  • Strong communication and collaboration skills
  • A dedication to learning and developing your own skills and those of your team
  • Flexibility towards working hours and location
  • A strong background in team management


WHAT YOU WILL GET FROM US
  • Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role if you wish to progress within our business
  • A great team to work with where everyone is supported to make a difference at all levels
  • An opportunity to complete an apprenticeship in management
  • Fantastic weekly bonus (discretionary) of up to 50% of your weekly salary should you and your team achieve your agreed weekly KPI targets
  • Annual bonus (discretionary) of up to 10% of your salary if your Branch achieves agreed KPIs
  • Ongoing incentives to reward performance, including an annual incentive trip abroad for our top performing managers

BBBH13969

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