Customer Services Assistant

Location
Edenbridge
Salary
£18500 - £19500 per annum
Posted
11 Jun 2019
Closes
09 Jul 2019
Ref
00096011
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Customer Service
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
A fantastic opportunity to join a successful expanding company and to work within a great team of people.

Their hand crafted, high-reliability connectors and cable harnesses are used across a wide range of applications where high performance and absolute reliability is expected 24/7. From commercial jet engines to cutting edge military applications, from space exploration to deep well drilling, their customers around the world rely on their products to give them faultless service every time, every day.

Main purpose of job:

- Liaising with customers by phone and email
- Processing and qualifying enquiries
- Converting quotes into sales orders
- Prepare and send out samples as requested
- Dealing with general enquires and providing feedback on products provided
- Marketing support - subscribing to magazines and registering for exhibitions
- Book appointments, business trips, hotels
- Reception / PA duties - answering the phone, emails, filing

The Person:

- Previous experience in a sales, PA or customer facing role
- Strong organisational and administrative skills
- Confident with MS Office, particularly MS Excel
- Experience with an MRP system desirable but not essential because training can be provided.
- Excellent communicator with colleagues and clients
- Very organised
- Multitasker
- Attention to detail

Benefits:
- A competitive salary
- 23 days holiday
- Discretionary company performance bonus
- Pension
- ACE reward scheme
- Great training and development opportunities
- Fantastic social events

Being part of a larger USA group, they can offer good career opportunities and the backing of a strong corporate investment plan for their on-going expansion.

Based in Edenbridge, Kent and easily accessible by train, car or bus and free parking onsite.

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