IT Systems Administrator

£28000 - £30000 per annum
07 Jun 2019
05 Jul 2019
Recruitment Genius Ltd
Contract Type
Full Time
Supporting the company's IT Manager by providing 3rd and 2nd Line IT support to its employees across 4 regional offices and temporary sites throughout the UK. This will include providing Windows Server, Active Directory, Office 365, Hyper-V, Mimecast, Veeam, Firewall, Switches and end-user application support via phone, messaging and service desk software, along with hardware set-up.

Key Duties and Responsibilities:

- Strong knowledge of Networking - VPN, Firewalls, switches and routers
- Strong Windows server skills including AD + Group Policy, DNS, DHCP
- Knowledge of Hyper-V and Veeam backup
- Knowledge of SCCM and SharePoint
- Azure AD management and Intune
- Printing management and IIS
- Managing the IT Service Desk Incident queue
- Taking delivery of equipment and checking contents before assembly
- Setting up new laptops, PCs and users
- Local and remote support for approx. 100 users on day-to-day technical hardware and software issues
- Occasional visits to other offices and developing a close relationship with the users at all sites
- Occasional visits to project offices on customer sites as required

Liaison and Communication
- System administrative tasks - user and server related
- Informing all employees of planned IT maintenance
- Involvement with the IT Team in regular meetings
- Liaising with IT Manager for the purpose of personal development
- Help support, train and mentor other team members

Other tasks
- Organise secure disposal and recycling of hardware
- Any other duties as may be required from time to time by management

Operating Systems and Software

- Microsoft Windows Server 2008-2016 Operating Systems
- Microsoft Windows 10 Desktop Operating Systems
- Microsoft Office 365 or other recent versions of Office
- Microsoft SCCM/Intune and SharePoint Online

Experience (minimum required):
3+ year experience in a similar role, for a similar size organisation. Evidence of good communication\interpersonal skills.

Knowledge and Qualifications:
- Excellent understanding of network infrastructure including LANs, WANs and telephony systems (Avaya)
- Windows Server 2012-2016 and SQL 2017
- Windows 10 experience essential
- Azure AD and Intune
- Microsoft Office 365 experience essential
- Exposure to supporting end-users with varying technical ability
- Interest in personal development

Other Requirements
- Ability to travel at short notice to various UK locations
- Occasional late shift to cover holidays/sickness

- Generous company pension
- Private medical insurance
- Critical illness & life assurance cover
- Company profit bonus
- Other staff benefits