Team Leader

Recruiter
McCarthy Recruitment Ltd
Location
London, UK
Salary
Competitive
Posted
30 May 2019
Closes
18 Jun 2019
Ref
1159605011
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Job Title: Team Leader
Location: Kingston
Salary: Up to £20,500 per annum
Role: Permanent

OVERVIEW
This is a fantastic opportunity to join a retail business which puts the customer at the heart of everything they do. This business is a well-loved retail high street brand with a cult following and loyal customer base who have bucked the retail trend over the last few years with their continued expansion and progression. They create luxurious and service focussed store environments which encourage talented retailers to excel and meet their potential.

IDEAL CANDIDATE

  • Previous experience working in a customer service focussed environment
  • A current Supervisor, Senior Sales, Keyholder, Team Leader or Assistant Manager who is looking to progress
  • You will be a people person, naturally confident and have a can do attitude
  • Punctual, reliable and willing to go the extra mile for staff and customers alike, you will thrive on hitting targets and love the satisfaction of working in a service led environment
  • You will be articulate and well presented
  • Be able to support the store manager in delivering an excellent retail environment

THE ROLE - KEY RESPONSIBILTIES
  • You will help to lead the retail store team to deliver exceptional customer service; tailoring every aspect of your store to your customer base, anticipating their needs and offering a best in class experience
  • Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork
  • Contribute to ideas that drive positive results in KPIs including sales and service
  • Ensuring service standards in store are constantly being offered in line with the company's core values
  • You will be responsible for in store merchandising, creating window and in store displays that follow company guideline but are targeted towards your local customer
  • Making commercial decisions on stock packages and displays through the use of company reports to drive store sales
  • Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office
  • Communicating company policy and procedures to all team members in a professional manner
OUR CLIENT

Our client is a well-established high street retailer who has had significant growth over the last few years and is planning further growth for the future. The quality of their service and product is exceptional, their customers are their most important asset and they will do everything they can to make them happy, their passion is at the heart of everything they do! This company continues to go from strength to strength and is a great choice for anyone wanting to further their retail management career!

COMMUTABLE LOCATIONS: Surbiton, Twickenham, Wimbledon, Tolworth, Richmond, New Malden, Teddington, East Molesey

KEY WORDS: Supervisor, Team Leader, Customer Service, Department Manager, Concession Manager, Assistant Manager, Keyholder, Senior Sales, Fashion, Footwear, Accessories, Homeware, Charity

ABOUT US
This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www/privacy.

If you wish to exercise your right to access, erase or restrict processing of your data please contact us at and we will respond to your query.

Apply for this role now or find us online at:
  • Web:
  • Facebook:McCarthyRecruitment
  • Twitter:UKRetailCareers
Linked-In:company/mccarthy-recruitment

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