Call Centre / Staff Bookers - Fun Agency in Old Street

£18000 - £20000 per annum
29 May 2019
26 Jun 2019
Recruitment Genius Ltd
Public Sector
Customer Service
Contract Type
Full Time
We are looking for new members to join its ranks as it gears up for a busy year ahead. You will be instrumental in the delivery and execution of various events across a wide-ranging portfolio of different clients and sectors.

Company Overview
This is a promotional staffing agency, based in Shoreditch, London. Focused on providing best in class staff for high profile sampling and experiential campaigns.

Operational for 15 years we have become one of the most well respected staffing agencies in the UK. With a client roster that includes a variety of global brands across the gaming, alcohol, sports, FMCG and lifestyle verticals.

The team are friendly, energetic and hard working. We look to get the most out of each day and every project.

We are an entrepreneurial agency and look for like-minded people to join the team - always aware and open to opportunities. The agency is in a period of growth and we are looking for the right people to join us on this journey to create campaigns that stand out within the industry and beyond.

You will be responsible for:
- Interviewing multiple candidates for a variety of roles nationwide
- Ensuring a high standard of candidates are being booked for campaigns
- Creating profiles for the staff members to showcase the talent for clients to review
- Building and maintaining relationships with field staff
- Managing a proportion itineraries of team members across all campaigns
- Documenting all financial agreements with team members
- Maintaining and updating the staff database
- Thoroughly briefing team members in the field on their roles and events
- Document team members performance and be proactive in communicating performance findings

Non-essential but advantageous:
- Experience in an office environment
- Call centre experience or similar
- Experience working within the events industry
- Basic understanding of Experiential Marketing
- University Educated

- Excellent telephone manner
- Impeccable verbal and written communication skills
- Highly organised
- Proven ability to work to targets
- Brilliant at building professional working relationships
- Experience interviewing potential candidates
- A keen eye for detail
- Experience working within a team structure

Personal Qualities:
- Ability to problem solve
- Sociable, dynamic and fun
- Ability to act on own initiative & work independently
- Strong desire to do well and progress in the company
- Willing to work outside of office hours & go that 'extra-mile'
- Team player
- Willing to adapt to ever-changing workloads

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