ERP Support Technician

Additional Resources Ltd
Poole, UK
22 May 2019
27 May 2019
Contract Type
Full Time
ERP Support Technician (SAP B1) - Poole

Salary: £20K - £35k + Bonus + Pension + Free car parking + Staff discount scheme

The company

Excellent opportunity to work for a company who's expertise spans from the cloud to the desktop.

The company helps its customers to enable their people with enterprise class Cloud IT infrastructure and to maximise the true potential of their business with market leading SAP applications such as SAP Business One and SAP Business ByDesign

My Client is a SAP & Cloud IT Services Company. The company is a Gold Partner and one of the top SAP Business One partners worldwide. With over 300 implementations, their expertise in SAP is second to none and this enables them to deliver highly tailored and effective solutions to their customers.

The company combine their Microsoft Gold Certification with a broad hand-picked portfolio of technologies to deliver their own Cloud IT Services, a fully managed Cloud IT service tailored to the specific needs of their customers.

The Role

An experienced, enthusiastic and versatile individual is required to join an established technical service desk team in supporting our SAP Business One customer base. Applicants will have experience working in a technical capacity, within any leading ERP solution. Preferably with support and customer management skills.

Essential Requirements

A strong understanding of any of the top ERP solutions

Support experience with Customer service skills in any capacity

Queue management and prioritisation

Excellent communication skills and experience of dealing with customers

Good communicator with a professional telephone manner

Well-presented and a welcoming and friendly manner

Efficient and professional

Good time management

Multitasker with a can-do attitude

Advantageous skills:

SAP B1 experience and / or accreditations

Microsoft SQL Accreditations

Financial or accounting experience

Manufacturing experience

Technical Aptitude to apply current skills to new products

Experience of the SQL Server Platform and configuration

Experience of using Linux commands and HANA database platforms

Understanding and experience of database querying languages (SQL) / programming languages (VB Script)

Understanding of the Windows platform/Networking to troubleshoot performance issues

Experience with Boyum Products Qualifications and Certifications Minimum GCSE or equivalent Maths and English - grade C or above

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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