Student Support Manager - Norwich

The University of Law
Norwich, UK
21 May 2019
27 May 2019
Contract Type
Full Time
Student Support Manager - Norwich

The University of Law is one of the UK's largest law schools and has trained more lawyers than anyone else. We combine years of experience with a modern fresh approach focused on ensuring our students achieve their career ambitions. Our success is built on continual innovation, and making sure we reflect the needs of today's employers

We are now in an exciting period of growth, continuing to build on our traditions of close student support, exceptional teaching quality with a career focus.From September 2019 we will also be delivering our Legal Practice Course from the University of East Anglia in Norwich and are looking for the following person to join our team.

Student Support Manager - Norwich

Working as an extension of the operational team based in London, Bloomsbury this role will provide first class administrative support to students and staff across all courses in both the Norwich and Bloomsbury campuses.

Based in Norwich, this role will be responsible for coordinating the smooth operation of the Student Services functions for the Norwich site in accordance with agreed procedures and regulations.You will proactively deal with a range of enquiries direct from students across a range of topics including Student Records, Timetabling, Assessments, Careers, Pro Bono and where relevant signpost students to the appropriate internal contact.You will also proactively build collaborative relationships with a wide variety of clients, visitors and staff across both the Norwich site and the wider University of Law.

You will need to have previous experience of delivering first class customer service in a student facing office environment and in managing and implementing complex administrative processes.You will be confident working remotely and unsupervised and have the ability to use your own initiative, identify issues and suggest solutions

We offer an excellent range of competitive benefits including a generous annual leave allowance, private medical scheme, contributory pension scheme, life assurance, training and qualifications, and travel loans.

Please note, CVs will not be considered and only application forms are accepted for this role.

Please click apply to be directed to our website for a full job description, person specification and application form.

No agencies please.

Some posts within the University are subject to a DBS check - you will be notified of this during the application process.

The University of Law is committed to the equality of opportunity.
  • Type - Permanent, Full Time
  • Salary - £29,000 per annum plus benefits
  • Location - Norwich
  • Closing date - Tuesday 04 June 2019 at 5.00pm

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