GERMAN speaking IT Support

Recruiter
French Selection UK
Location
Nottingham, UK
Salary
Competitive
Posted
23 May 2019
Closes
27 May 2019
Ref
1125675303
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
GERMAN speaking IT Support
Customer Service, Client Support, Customer Care, Help Desk, 1st and 2nd line Support, Technical Support, Service Support, Helpdesk, IT, Software, Software Support, Technical Software, Network environment, Outlook, Installation, Server virtualization, Testing, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, Document Management, MS Office, Windows 8, Windows 10, Office 365, Fluent in German, Fluent in French, Fluent in Spanish, Fluent in Italian
Salary: Up to £24,000 pa depending on experience + Bonus + Benefits
Location: Nottingham, Nottinghamshire
At commutable distance from Derby, Leicester, Loughborough, Burton upon Trent, Grantham, Newark on Trent, Grantham, Burton upon Trent, Mansfield, M1
Ref: 342G

*** IT background is essential for this role ***
** Excellent career progression within he company **

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 342G
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established IT Service Desk Support provider.

Main Duties:
To provide IT systems and processes support to all users within the group (UK & Europe)

The Role:
- Provide 1st and 2nd line support and problem fixing for end users on all systems (Including remote)
- Support hardware maintenance and troubleshooting (Desktops, printers and servers)
- Software installation and maintenance
- Provide network support, phone system support
- Installation and administration of users
- Database housekeeping, record keeping and documentation
- Guaranty that reported problems are dealt with professionally and in a timely manner
- Priorities tasks to achieve SLA's
- Occasional travel to other sites and visit clients

The Candidate:
- Fluent in German and English (written and spoken)
- Other language knowledge would be a Bonus (French or Italian or Spanish)
- Previous experiences in IT support, 1st line desk support or IT / Technical related Customer Services is ESSENTIAL
- IT related problem solving skills
- Excellent and professional communication skills
- Desirable but not essential: Working knowledge of Office365, Exchange 2013, Windows 10, Windows 8

Up to £24,000 pa depending on experience + Bonus + Benefits

*** IT background is essential for this role ***
** Excellent career progression within he company **

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

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