Quality Checker

Recruiter
Brightpool
Location
Glasgow, UK
Salary
Competitive
Posted
21 May 2019
Closes
27 May 2019
Ref
1157631327
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Do you have previous experience as a Quality Checker?

Do you have excellent attention to detail?

Rate: £375 per shift

Location: Glasgow

Start date: ASAP

Contract length: Until the end of 2019

Shift pattern: 3 nights per week (Mon, Tue & Weds 7pm - 7am)

We are currently looking for contractors with demonstrable experience of working as a Quality Checker to be part of a dynamic large-scale operation in the Financial Services industry. You will be responsible for ensuring that agreed in-house quality procedures, standards and specifications are met as part of a PPI Complaint Handling process. This role will be based onsite at one of our key Financial Services clients.

Role Description
  • Checking review cases to ensure that the right outcome for the customer has been reached
  • Providing feedback to colleagues to correct or improve their work
  • Looking for opportunities to improve processes or customer experienced through trends seen
  • Liaising with operational staff to establish procedures and standards

Essential Skills and Experience

To be considered for these opportunities you will have;
  • Minimum of 6 months' previous experience in Quality Checking, within Financial Services
  • Strong knowledge of complaint handling processes
  • Experienced in working towards targets
  • Excellent verbal and written communication skills
  • IT skills
  • Use of client systems, policies and procedures

Should you wish to apply for this role please submit a CV demonstrating the essential skills and experience as listed above.

Please Note - As this role will be working in Financial Services if successful you will be subject to strict background screening including full credit report and criminal background check.

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