IT Support Engineer

Avenues Group
Sidcup, UK
20 May 2019
27 May 2019
Contract Type
Full Time
We have an exciting opportunity for a full time IT Support Engineer to join Avenues Group at our Head Office in Sidcup.

Reporting to one of our highly skilled in house IT Engineers you will provide support in the day to day running of IT Support at Head Office and the rest of the organisation including service visits when necessary.

£23,000 per annum + benefits

Hours of Work:Monday-Friday 09:00-17:00

The role includes:
  • Assisting with the day-to-day running of IT support, administration, new equipment provisioning, such as IPADs, desktop, laptop and phones.
  • Ensuring all tasks are completed in a timely fashion and users are kept informed of task progress and completion.
  • Ensuring starters, leavers and movers are regularly checked to ensure IT governance and systems are up-to-date and reported upon.
  • Assisting with other IT projects and administration as directed.

What Qualifications and Skills should you have?
  • Business Information Technology
  • Business Systems Engineering
  • Computer Networking and Hardware
  • Computer Science
  • Computer Software Development
  • Information Technology
  • Internet Engineering
  • Software Engineering

You will need to show evidence of the following:
  • Knowledge of Active Directory and inventory management systems
  • The ability to think logically
  • Good knowledge of how software and operating systems work
  • Excellent listening and questioning skills, combined with the ability to interact confidently with users to establish what the problem is and explain the solution
  • The ability to work well in a team
  • Problem solving skills
  • A strong customer focus
  • The ability to prioritise your workload
  • Attention to detail.
  • Own car essential, as service visits will also be required. Mileage will be paid according to standard rates.

Avenues is a specialist provider of social care, supporting people with complex needs to enjoy life.

In addition we offer a range of benefits including;
  • Refer a friend bonus of up to £350 (T&C's apply)
  • 31 days holiday inclusive of bank holidays (pro-rata), increasing after 2 years' service and after 5 years' service
  • Discount scheme on various high street shops including new airtime O2 contracts (T&C's apply)
  • Pension scheme - if you join, we contribute too and life cover is provided

Apply today to find out more about careers with Avenues and how you can make a difference to someone's life.

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