Senior Technical Consultant

Recruiter
Welling MSP LTD
Location
Abingdon, UK
Salary
Competitive
Posted
21 May 2019
Closes
28 May 2019
Ref
1108072516
Contract Type
Permanent
Hours
Full Time
My Abingdon based MSP client has multiple roles available due to strong business growth for senior technical consultants including 3rd and 4th line consultant positions and project dedicated roles offering a variety of experiences including;
  • Regular customer site visits, developing relationships with key staff, understanding customer's business and applying IT best practice to drive value
  • Pre-sales, project planning and project management.
  • Leading projects, such as Office 365 and server migrations
  • Supporting other team members with their customer priorities
  • Resolving escalations from the service desk, both remotely and onsite where required
  • Creating and maintaining documentation

The successful candidate should have worked previously within a technical role for an IT support business, value added reseller or managed services provider, and aspiring to develop their career and skills by expanding their work experience to the next level. Suitable candidates will already at the mixed service desk and onsite level or purely onsite and project level, and seeking to deepen their project delivery experience and technical depth.

Additionally, the successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MSP / MCSE and have direct experience of working with common MSP tools and technologies, such as Autotask, ConnectWise, Kaseya, Zendesk, VMware, AWS, Azure and Office 365.

The role will include working with and therefore requires experience of;
  • Server platforms including Windows 2003, 2008, 2012, 2016 & SBS
  • Virtualisation platforms including Hyper V and VMware
  • Desktop platforms including Windows 7, 10 and MAC Operating Systems
  • Active Directory, DNS & GPOs
  • Office 365
  • Networking, switching, VPNs and Firewalls
  • Backup and Business Continuity including Datto & Veeam

Finally, as the core link between my client and their customers, the successful candidate will be able to demonstrate excellent communication and customer service skills.

A full, clean driving license and access to own car is essential.

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