Network Engineer

Recruiter
Hays Talent Solutions
Location
Peterborough, UK
Salary
Competitive
Posted
20 May 2019
Closes
28 May 2019
Ref
1150299219
Contract Type
Permanent
Hours
Full Time
Location
Peterborough, PE2

Pay
£275 per day

Days
Monday to Friday (9am to 5pm)

Contract
6 months

Job Overview
To build and support with BAU work which is to provision network services to companies. This means a router will need to be built from the clients' end connecting it directly to the customer. You will be required to do the following:
  • To provide a technical gatekeeper ensuring clean passage of engineering tasks into the department.
  • To allocate ports and IP addresses of layer 2 & 3 business data services and build virtual connectivity within configuration management database (CMDB)
  • Create customer remedy records for all customer technical information for use in-life to capture faults and in-life changes.
  • Use various system and tools to give the best level of service not only to our customers but support our field engineers in the day to day provisioning with a key focus on quality and diligence.
  • Carry out the logical commissioning, provisioning and records on our Time-division multiplexing (TDM) platforms

Day to day responsibilities
  • Ensure that all flow action items enter the department clean and containing the right level of technical information in order to build a working service.
  • Make sure that all CMDB databases are updated with accurate information for in life support.
  • Allocate technical resource such as port details and IP addressing for all data products and enter these details into the CMDB.
  • Update and configure services on planning databases.
  • Support and guide engineers on onsite installations.
  • Advice and guide customers when needed.
  • Advice and support other internal customers such as sales.
  • Build and work closely with Activate departments such as planning and frontline staff.
  • Plan and configure services using various vender back office systems such as IPSA and SAM for Cisco and Alcatel driven solutions.
  • Deal with escalations in a prompt professional manor.
  • Responsible for the delivery of installation of layer 2 topology/technology for standard solutions.
  • Manage the queue, observing variations in throughput and alerting Team Leader as to the effects.


Desired Qualifications
  • CCNA
  • ITIL


Next stage
Face to Face interview and a technical assessment

Start Date
ASAP

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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