Shop Floor Manager

Recruiter
Pets Corner
Location
Dorking, UK
Salary
Competitive
Posted
22 May 2019
Closes
27 May 2019
Ref
1159159022
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Shop Floor Manager

Full Time- working any 5 out of 7 days a week
Old Library HQ, West St, Dorking RH4 1BY
We are an award-winning family run business, and now have over 150 stores around the country.

Dedicated to providing the best animal welfare and customer service in the industry and have a genuine enthusiasm for people and pets.

The role of Shop Floor Manager will include:
  • Ensuring our animals are well cared for, safe and healthy
  • Leading by example by demonstrating a hands-on approach to motivate and train the team
  • Identifying any improvements needed to grow the store and help develop the team
  • Delivering exceptional customer service at all times and going 'the extra mile' when required
  • Key holding responsibilities, opening and closing of the store
  • Processing cash and card transactions, cash up and banking duties
  • Checking deliveries and notifying of discrepancies when applicable
  • Only ever selling pets once sure that the prospective new owner totally understands the pet's requirements
  • Recommending and promoting products and services to customers
  • Maintaining high standards and ensuring products are fully stocked, well presented and clean with a good shelf life
  • Keeping up to date with promotions and ensuring shelf labels are up to date

Essential skills required for the role of Shop Floor Manager:
  • Leadership and management qualities
  • Unrivalled passion for animals and their welfare
  • A confident, positive and helpful attitude
  • Strong customer focus with a desire to genuinely get to know our customers and their pets, building strong relationships
  • Strong team focus with the ability to motivate others
  • Excellent communication skills
  • The ability to confidently handle cash and card payments
  • A thirst for continued training including product knowledge, pet welfare policies and professional development
  • The drive and determination to work equally well as part of a busy team and under own initiative

Why join us?

Pets Corner has become a larger company however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

Benefits of becoming a Shop Floor Manager with Pets Corner include:
  • 35% discount on accessories, 25% on food
  • Continuous training and development via our world class in-house training programme and external courses
  • Opportunity to earn performance related bonuses

This job was originally posted as www.totaljobs.com/job/86569771

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